I was sold a fake Chloe bag, and when I complained, the seller (Always in Style Luxury Goods) asked me to send the bag back in order to give me a refund. I sent the bag back and then they refused to refund me, claiming that they never received the bag. I sent the complaint to Malleries to try to get my money back and they emailed me back and forth, asking for details. When I sent them the documentation that someone signed for the bag on the seller's end, Malleries never responded.
I will never buy from that site again.