I ordered 3 items in September 2020 and I called them to ask them if I could return one of the items. The management team said no to giving me a RMA# so that I can send them back to them which I was not happy about or impressed with. If you are concerned about returns, do not ever buy from this place as they do not care about you and are greedy, Go to a consumer that will respect and honour a return/exchange policy if you are not satisfied with your purchase. Do not buy anything from this store as you will regret it as I have!