This business is not what it seems. The item I bought needed to be returned which would have cost me a significant amount. My emails to customer services originally bounced back to me but were then, a few days later, answered. When answered I was offered the option to keep the item and also offered a small sum of money as compensation. This aroused my suspicions. Trust pilot reviews repeatedly describe this same tactic and many reviews also state that there is often no compensation given once items are returned