They shouldn't be encouraging you to sign up for Walmart + to get the benefit of free same-day delivery if they can't actually fulfill that promise. As soon as I signed up and tried it the very first time, my order was delayed two hours, then overnight. The whole time I haven't been able to reach a single person. I actually sent my son up to the store right before they closed with ID and the order number and they said they couldn't release it to him - only a driver, which they had none. When I tried to use their chat it told me there was no agent available, no one answers at the store, and I couldn't reach a real person in the evening on the 800 number. So they just cancel your order, you wasted your time, have no groceries, have to wait to get a refund, or reorder everything again - a huge waste of my time. I could have ordered elsewhere and have the food that I need. If they are going to offer same day free delivery, then they need to make sure they actually have a guaranteed way to get it delivered to you and follow through with providing what they promise. Now I will be attempting also to get my subscription payment back. No point paying for a subscription service and getting the same or worse service than if I didn't sign up and belong to the program.