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DJ B.

1
Level 1 Contributor

Contributor Level

Total Points
241

3 Reviews by DJ

  • Walmart Grocery Delivery

4/13/24
Verified purchase

They shouldn't be encouraging you to sign up for Walmart + to get the benefit of free same-day delivery if they can't actually fulfill that promise. As soon as I signed up and tried it the very first time, my order was delayed two hours, then overnight. The whole time I haven't been able to reach a single person. I actually sent my son up to the store right before they closed with ID and the order number and they said they couldn't release it to him - only a driver, which they had none. When I tried to use their chat it told me there was no agent available, no one answers at the store, and I couldn't reach a real person in the evening on the 800 number. So they just cancel your order, you wasted your time, have no groceries, have to wait to get a refund, or reorder everything again - a huge waste of my time. I could have ordered elsewhere and have the food that I need. If they are going to offer same day free delivery, then they need to make sure they actually have a guaranteed way to get it delivered to you and follow through with providing what they promise. Now I will be attempting also to get my subscription payment back. No point paying for a subscription service and getting the same or worse service than if I didn't sign up and belong to the program.

Products used:
Order never arrived. Have to re-order or re-schedule for another day and hope I get it then.

Service
Value
Shipping
Quality
  • Boost Mobile

7/14/23

Horrible. This company used to be good years ago. When I was unemployed during Covid, I got their "free" internet for several months, and they did not follow government guidelines at all. I was supposed to have 10 GB (others were supposed to have 35 GB), and the agreement said after the data runs out, then it should run slowly but not entirely turn off. I used no streaming whatsoever. Just basic typing and web access for email intentionally to not use much data. Turned off all background running services, updates, kept only one or two tabs open at a time, etc. But it always ran out after about 10 days when I had used up about 3 Gig according to their status web site, and then they just shut it off. No internet access whatsoever. No other company does this. The device they gave me was a Linkzone2 hot spot, and that was always having trouble too. Do not use them. They don't honor the government contract of what they are supposed to provide even though they're getting paid to, and their customer service is useless. How are they even still in business with these consistently horrible ratings?

Products used:
Internet Alcatel Linkzone2 hotspot

Service
Value
Quality
  • Target

5/31/23

In this day and age stores should be able to ship quickly, affordably, reliably. But every time I order from Target they only get worse. Not only have they stopped shipping unless you spend over a certain amount, even if you are willing to pay for shipping, but then when you order, it always takes at least a week to arrive, they just toss everything in the box carelessly, and I have not had a single order arrive ever that came quickly and not damaged. They take at least a week to arrive, I still pay for the shipping, and most of the items are crushed or broken. This is not a one-time thing. Their prices aren't even cheap. Their customer service is not responsive. They do not care at all. This happens every single time. I am done with them! How they stay in business when they behave like this I don't know.

Tip for consumers:
They only give credits - no refunds. I think they believe they can send you damaged junk and expect you to spend more money with them because they give you a credit instead of your money back. If you want your money back, it's more involved and a long wait. They are supposed to deliver within 5-7 days, but it is always more like 7-10+ days. And they always charge for shipping. You also can't ship at all if you don't spend over $35 even if you offer to pay for shipping, or don't need more items.

Products used:
I threw out some damaged products, and tried to use others quickly because the food inside could be compromised, but then you can't save them for a later purpose to make what you intended to for a specific recipe and occasion. You can't store them in your pantry for any length of time. This is not an isolated incident. It has happened numerous times, it has happened every single time I order. It is a systemic problem with Target that they surely are aware of since people have complained of damaged goods plenty of times, including myself, and choose to ignore because nothing changes over many months and several years. Finally I decided to write a review because it is ridiculous!

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