DJ K.

I am an interior designer and this has been the absolute worst shipping/order fulfillment I have ever experienced in my life! I ordered a bedroom set with an 8 week lead-time. Now, 20 weeks later, and still no bedroom furniture! And they have been stringing me along the entire time. When I call customer service they promise calls back and never call. They have no internal system for order tracking, so good luck trying to get actual answers and real information. You just order and wait and wait and wait and wait... The only reason they don't just come out and say "we don't know when or IF your order will arrive" is because they are afraid of cancelled orders. And cancelled orders is what DWR deserves! They absolutely don't deserve my business, and they absolutely don't deserve yours! STAY AWAY! STAY AWAY!... Going forward, I most certainly will! Never ever again!