I order 3 items for a larger size French Bulldog. What I received was only 1 item (tiny, tiny boots) that wouldn't fit the smallest Chihuahua. While I received communication in email right away, the order took more than 2 months to receive. My complaint was not favorably dealt with as they claim that they outsource the purchases to China so there is no getting a refund. I do NOT recommend anyone buy from this company. It's really bad and you'll lose your money.