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Several years ago we purchased a 50' stainless steel hose that started leaking at one end. I returned the failed hose in early July 2023 expecting to get a replacement. Since then I have called customer service at least a dozen times without success at getting a replacement or refund. I am resigned to the fact that a replacement or refund will not occur. I am done making any future purchases from this company and would advise others to not do so. They are a big scam! Arrrrggghhh
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