Dody D.’s Reviews of NoMoreRack & more

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“I have been very dissatisfied with my experience of...”

1/3/14

I have been very dissatisfied with my experience of nomorerack. I am still in negotiation, but so far there has been nothing said that is fair. I ordered several items at Christmas... one just didn't arrive. What did arrive was a note saying I would not get this item. The real problem was I ordered one item... they sent another and can't seem to understand. I will follow up when this is finished and I will be writing about it on anything I can reach... review sights, facebook, and since I am a published writer with an international newspaper... that may get some attention. I don't believe they deserve one star, at this point, but had to select to finish this review. I will be happy to change my opinion if they change theirs!

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Vincent D. – NoMoreRack Rep Over a year old

Hi Dody D.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.