I have had the same experience as the other poster i am also waiting for my refund. I was told by paypal since 45 days have passed there is nothing they can do so they told me to contact my credit card company which i have done and they are in the process of contacting this company it will be a long dispute i was warned could be 90 days but at least it is something. I also have left many calls athat were not returned. I will never do business with this company again and hope that the word gets out for everyone else not to do business with them