Lyft is a scam for passengers and drivers. For drivers, Lyft keeps 20% of the fare and charges a processing fee. Lyft also does not help drivers with car maintenance, insurance, or fuel costs.
For passengers, Lyft is constantly overcharging them. They use their GPS app to purposely take drivers on longer routes in order to make more money and make the driver look bad. Lyft assumes no responsibility for anything except taking their share of the fare.