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On January 8th, 2024, I ordered their laundry soap that was on sale; my total was $37.27. I had been inundated with text messages and emails from this company and decided to give this black-owned company my business. So far, I have not received my order, and there has been no return communication from my Email.
What seemed questionable to me is why a black-owned company has such lousy customer service, knowing minority-owned businesses are stereotyped as having bad service.
If my order arrives, I will update this review, but I am disappointed with the company only because of the lack of communication.
Yes, I have proof of purchase.e
Tip for consumers:
I am not able to provide an update at this moment. However, if my order arrives soon, I will make sure to update my review accordingly."
Products used:
I haven't received the laundry soap that I ordered yet.
Dominique C.'s review of We Buy Black earned a Very Helpful vote
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Empty.
NEVER RECEIVED ORDER... NO CONTACT INFORMATION PROVIDED. NO MONEY BACK... THEY TAKE MONEY AND RUN
Do not buy, look at, or think about buying the Blackify bath/shower soap. They take you money,...
Dear customer,
Thank you for your comment and kindly support.
We will offer you the better service and products.
If you have any questions, you could contact us at vipservice@newchic.com.
Best regards,
Newchic Team