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Don B.

Contributor Level

Total Points
181

1 Review by Don

  • MotorcycleSurplus

8/11/14

The site listed a helmet shield "all colors" at a discounted price of $10 off. When item was added to the cart, the price was increased by $10. Contacted customer service and they admitted to the "mistake" and had no interest in honoring the discounted price. This company is an LLC for good reason. Management clearly does not understand how an unsatisfied web customer can cost them far more in potential sales than a $10 cost on customer goodwill.

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