I bought a deal that went quite bad. I asked for a refund and they try redirects so they don't have to give me my $50 back. They want to resolve it with the merchant when I have already told them I've lost all confidence with them. They don't listen.
To me the company feels like a souless money sucking machine that refuses to spit it back out.
They don't seem to hear the human behind the text. They make out to "empathize" with you. I get a canned response to my email. Very insulting.
I will avoid doing any business with them again. It looks like I'll be taking this up with consumer affairs.