I forgot to skip for several months and got 5 credit, which works out to about £220. I really wanted to make a purchase, but to be honest i dont like anything and the quality isnt that great. And paying £44 to an outfit is such a rip off. I can get quality product from some where else and can actually have more choices.
Called them today and they said that they will not refund me because I did not skip. And there's no way i can get my money back. So I am forced to buy something that i do not like?
Their T&Cs were very unclear about this as well. I read the whole thing and they mentioned nothing about refund you the money if you have credit and you want to cancel the membership. I think we need to really report them to some authority.
Hello Don,
Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our Member Services Team will email you shortly to help you out.
Best,
Ivy