Donna B.

Needed a new tire after only 5 months of having them placed. When Discount tire placed the tires (4), they gashed the lower back near the tire area. They also knocked out my sensor that registers the tire pressure. Fast forward to today. I took the car in because I have a slow leak from a nail on the front passenger side. They then proceed to state that the reason that the driver's sensor is not picking up is because the tire is gnawed up on the inside. This right there tells me that they put a BAD tire on the my car in the first place especially since the sensor was working pre me taking it in. I had only went with the sensor being out because I seriously had no plans to return to this place and was going to take it elsewhere. I only recommend this place if you want your car fkd up or if you wantpoor quality products!

I have been trying to refill my prescription since the new year. I have been told many times that they (Optum) are having a hard time submitting the claim. At first they stated that my insurance had changed. I have had the same insurance for the past 18 yrs. Nothing has changed. Then they (Optum) stated that my group number changed. I have viewed, reviewed, and viewed again on my card and via the insurance website and nothing has changed. I have five days left on my Rx and now they are yelling PA (prior auth). When you call, the message is that there is a longer than usual hold time due to recent events...SUCH AS? I am completely frustrated and hate to keep bothering my provider about this less than speedy pharmacy. I just don't understand why my place of business do not offer this prescription, which also owns a chunk of Optum Rx, its a hospital that have many pharmacies.
I guess the worst part is OptumRx not following up with me when they stated that they would. BLAH!