Got an email to clarify my apt #… it's bsmt (basement) not a #. Told me to reply in 48 hours or my order is cancelled, this is on Friday. I respond Friday night about 10:30 pm. No response next day so I repeatedly replied. No answer. I go to supposed customer service and get a rather rudely worded response. They r closed on the weekend. Then why was my response needed in 48 hours?! Never again. Shoulda used Amazon! I have used the ordered products before.