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DO NOT TRUST THIS COMPANY.
I had a binding estimate for a move. Price was guaranteed for 24 months. On the 13th of October when attempting to set up my move the price was increases $700! Speaking with my moving representative Brandon C. He stated he did not know why the increase. He would figure it out and call me. I have never heard back from him. He has not returned any voice mail requests for a call back.
I was forced to find another mover.
Once filing with my credit card company for services not rendered THEN Cardinal decided to contact me on 19 October 2021.
They stole my money.
Tip for consumers:
THEY LIE
Products used:
Had to get a different mover.
Customer service finally
Assisted with my refund. I appreciate that.
The dress is very lovely.
However, i had to change my review to 4 or 5 to get my refund.
Original review:
2021-09-14 22:18 REPLY
I needed a dress for my daughter's wedding. I ordered according to their sized chart the dress should have been a size 24, but received by measurements on the dress a size 16.
I have been emailing back-and-forth and gotten nothing but hassle hassle and no return address. As well, once I receive an authorization I will have to return the dress to China! The address label says New York on the package.
It is a beautiful dress. So sad I can't wear it.
Tip for consumers:
Shop somewhere else.
Products used:
None
Donna P.'s review of LightInTheBox earned 15 Very Helpful votes
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Prodotto interessante e di buona fattura. Peccato che non mi piaccia la sua indossabilità
This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused.
We'd like to help you return the dress back. Please be noted the "New York" address printed on the original shipping label was not for our warehouse, but for the transit depot of the shipping company. We are unable to set up a return warehouse in US due to the coronavirus problem. So currently all the orders need to be returned to our warehouse in China. We appreciate your understanding in advance.
But I do really want to help you. I had conducted new Ticket ID =24392400 in our ticket center and provide NEW solutions for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply and let us know your decision. Thank you for your cooperation.