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This site is just ALL SCAMS and FAKE PARENTS! STAY AWAY! Kinda freaked out who you can trust and not trust! Be careful of men calling you off this site! They use the telesafe number. BEWARE!
I was a member on this site. I was only on for 5 weeks and I had more scams than potential clients.! Some people expect you to just come to their house. No way! Public place first! Anyone can create a account and give faulty information. It's so hard to judge scam over the real thing. When you report them they believe the scammer over the Nanny. HORRIBLE customer service! Ask for management and they send you a email instead and close your account down. So much for calling the safety team for help.
BEWARE BEWARE BEWARE stay away!
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Please don't be like me and several others. Create alarms, personal reminders, notifications...
Hard to contact customer service when help is needed and very little if any help provided when...
Hi Donna, we apologize for your experience. We would like to speak with you to better understand the issues you are encountering, especially if you were encountering scam no the site. Sittercity is a public site. Some scammers do find a way through registration, but we scan our site daily for this type of activity. If you see similar jobs posted by the same member or are receiving similar messages, this is because they have come back in and created a new account. Although some of them stay on the site for a very short period of time, our Trust & Safety team is eventually able to identify these accounts and remove them. We also will send a notification to you of a scammer's removal if you were communicating with them through Sittercity's messaging system. For more information please check out our Trust and Safety center: https://www.sittercity.com/trust-and-safety/sitters. You can also email us at support@sittercity.com. We're here to help!