Donny R.

Slomins Alarm company is the worst, since April I am being charged $28.62 for "maintenance fees", when I called them they said it's a one time yearly fee which I did not understand nor agree with but I paid it, because they bill you every 3 months I then noticed the same fee on the next bill and now I just got my most current bill and the fee is on there again, we had an issue with our system and they said for someone to come out it will be an automatic $100 fee but yet they are charging us a maintenance fee which we never signed up for in the first place. We have been calling their corporate office all day and they keep saying the supervisor "Doug" is unavailable to talk to us, the rep we spoke to is "Sal" and he is extremely unhelpful. This company is a rip off and people need to start reading these reviews and do not give them your business. I will be contacting the City of New York and the Better Business Bureau to file a formal compliant and will be taking them to court for these charges as well as any termination fees for breaking this contract because they are built on lies and fraud, they mislead their customers and do not want to take responsibility for their actions. I have my own business and I will be spreading the word on this experience to all of my customers and it will be blasted on social media as well. This company is built on lies and deceit, absolutely no integrity!