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Ordered a book set, waited for email for shipping confirmation, used their chat (chatted with *) to ask for an order status, and was told it was cancelled (not by me) without any explanation other than security.
Bigger Books is quick to take my money when I placed my order but was told that my refund would take 5 days to process. What a crock of $#*!.
*Personal information redacted by admin
* BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Empty.
Disappointed that I was given no warning the title would be out of stock and I'd have to wait for...
Order canceled, no notification, had to check on status much later to find out. BiggerBooks...
