Thumbnail of user dotp12

Dot P.

Moonlight

Contributor Level

Total Points
82

1 Review by Dot

  • Vacations To Go

1/9/24

I have looked at cruises for some time across several websites and have to say Vacations to go never have what is advertised.
Example Silverseas cruise from Brisbane to Sydney via Auckland 5th Nov 2024 15 nights I know the price of the balconys and suites etc, they have a balcony advertised at $5,950 down 87% from $45,600 USD that is the equivalent of a Grand Suite, when I enquired I was informed I could have a room with or without balcony from $13,100 -$13,900 where is the Grand Suite at $5,950? You Guessed it its called Bait & Switch.
When I asked the Master Travel Counselor I got oh just checked with the Cruise Line and our website has not updated still does not answer the question of 87% off?

Tip for consumers:
They should be banned

Products used:
Did not book as they are scammers

Service
Quality
Thumbnail of user kimberlya5
Shanon E. – Vacations To Go Rep

Dot, we apologize for the pricing change you experienced, and for any negative impression this experience has given you. The prices shown on our site are per-person, based on double occupancy, and subject to availability. They fluctuate often and because our site does not reflect live inventory, prices must be verified when you call. Unfortunately, the $5,950 rate for a Classic Veranda Suite was no longer available when you contacted us. We see that J.R. Quoted you the latest Veranda Suite rate of $6,950 per person, for a total of $13,900 for two passengers.

The discount percentages we show on our site are a comparison between the current rate we are authorized to sell and the original brochure price of the same cruise when the itinerary was announced. We receive this information directly from the cruise line.

We apologize again that the rate you were interested in was no longer available, and for any confusion these prices may have caused. We hope you’ll give us the opportunity to assist you in the future.

Dot Has Earned 2 Votes

Dot P.'s review of Vacations To Go earned 2 Very Helpful votes

Dot hasn’t received any thanks yous.

Dot doesn’t have any fans yet.

Dot isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user tims2054
3/12/24

We booked a cabin on NCL for four seniors and requested all the beds on the floor as we are all...

Thumbnail of user lisarosenbergbroker
2/14/24

I was trying to book a cruise and they said that I went on one 10 years ago and they had a...