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What I expected, nothing more, nothing less. Revzilla used to set the standard for customer service, but since the big merger/acquisition, it just doesn't seem quite the same. The personal tough has pretty much disappeared. In this particular order, a Givi case arrived fairly quickly, but still slower than when I order Givi from a reseller in Italy (note: I'm about 45 minutes from Revzilla's Philly shop.)
I've been a customer since they opened.
The product lines from this order are very well known to me.
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