I am renewing a heavily used passport. The passport lead times are ridiculous and this is being nice. I have already had to cancel two trips and another trip coming in two weeks. Expedited service is like dealing with a drug dealer. You pay almost $100.00 to get no guarantee that anything will be expedited. You have to cut and paste an email and than add your charge card information to an email. This is 1990 technology and we wonder why identities get stolen.
Once they receive your document, mine took 9 weeks, and after reviewing your documents the site states it might take 6 more expedited weeks to package your new passport and an additional 6 weeks to mail it. This is the expedited service