Waited twelve days for a delivery but received less than half of what I ordered, even though each item was in stock and I had enabled Substitutions. Unfortunately I needed the missing items to make meals with the few that actually arrived. Also, basic staples like milk, butter and frozen vegetables were not sent. But when I physically went to the store they had plenty of milk, butter and other stuff they omitted! I suspect that the order pickers simply avoid heavy items like Dairy and Frozen. Still, I gave a good tip because I heard some people were entering large tips for preferential treatment and then taking the tip away. You simply cannot count on Peapod; you wind up going to the store to buy everything they decided not to send.