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Douglas W.

Contributor Level

Total Points
82

1 Review by Douglas

  • iPostal1

9/24/20
Verified purchase

Non intuitive, buggy website. IT support not able to help.

Seems like the least expensive solution out there, but that's because the membership is low cost. Doing ANYTHING incurs further fees once you establish the service.

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Larry B. – iPostal1 Rep

Hi Douglas,

Thanks for your review.

We upgraded our app a few months ago, and the website interface for managing your mail is next on our list. It works pretty well for thousands of customers, but it is due for an update.

Regarding pricing, we charge for optional services in order to keep our monthly fee as low as possible. If we included some services in the fee, we would have to raise the price. But not everyone needs or uses these services, so the people that don’t use them would end up subsidizing those that do.

We think our approach is the fairest way to go. Prices for all Optional Services are posted on the Pricing page of our website.

Sincerely,
IPostal1

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