Dr. Harold N.

I have been wearing Birdwell Boardshorts since the 1960's and really like the product. But the
People operating the company seem to be typical of the California Airhead mentality. I bought a new
Pair of Board Shorts in June, but got the wrong size, and had a hard time returning them through
There third party return company, and than waited two months for my refund. Last week they ran
A 30% off price of the same product, so I thought I would try one more time. However, when I
Went to pay, the shipping price went from the $7.50 I paid in June to $15.00, meaning that the 30% discount was really only a 15% discount. When I got an email from them that I had not completed
My order, I advised them of the above, and after a few days I received a token reply that they are
Looking into the situation, but never offered to reduce the shipping.