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Drakulina D.

Contributor Level

Total Points
80

1 Review by Drakulina

  • LightInTheBox

8/6/19

Scammers! If you have to return the items purchased (in my case they shipped the wrong item) you will lose money for shipping and refund. The seller keeps stating that they did not receive the returned item. Stay away from them!

Thumbnail of user lightintheboxf
LightInTheBox F. – LightInTheBox Rep

This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for all the inconveniences this order caused to you. I promise to help you resolve the problem with my greatest effort.

As for your case, I had conducted new Ticket ID =19768365 in our ticket center and will help you resolve the problem in a timely manner. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.

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