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This company sells stock they don't have. Warehouse dispatch time is NOT 1 - 3 days. It takes weeks. The customer support is VERY patronizing. I was told I would be refunded but may incur a cost of AU$55 admin fee for their mistakes. After arguing the point They said they would refund me without charging fees so I purchased a phone elsewhere. When I inquired as to when I would be refunded they stated the phone is now dispatched. This is NOT the refund I was promised and now I have 2 phones coming. The warehouse is NOT in Australia and Becextech has NO communication with it. I am also worried the phone will be a refurbed second hand phone or a Chinese knock off but classed as new.
BUYER BEWARE!
Tip for consumers:
Buyer Beware. Customer service is non existent. No phone numbers to contact.
Products used:
Samsung Galaxy S10+ 1TB
Drew K.'s review of BecexTech.com earned 18 Very Helpful votes
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