This amazing company is making me wait three weeks to get access to my old watch after my new watch got taken from me. I no longer have the password to the old email apple id. I understand that they are protecting me from a potential theft situation. But, making me wait three weeks to verify my identity is RIDICULOUS! Shame on you. You could verify my identify in a matter of a few minutes. Their excuse, its an automated process. That is horse $#*!, what a shame for your company and the poor service you provide.