Thumbnail of user drrusskennedy

Dr. Russell K.

Contributor Level

Total Points
80

1 Review by Dr. Russell

  • My Name Necklace

12/8/23

PLEASE DON'T BUY ANYTHING FROM THIS COMPANY, THEY ARE CHEAP AND UNORGANIZED. Unbelievably terrible organization. I wonder if English is not their primary language because they screwed up printing 4 times in a row. They put quotation marks instead of an apostrophe, printed in lower case when the order CLEARLY showed uppercase, missed and entire row or printing, and much more. I went back and forth with their customer service more than 6 times, sending photos of the (multiple) mistakes they made in printing. The order stated two identical keychains as clearly as clear can be and they sent me one keychain in uppercase and one in lowercase. I sent them a picture of this and they again apologized over and over again. I've never experienced such blatant incompetence in a company ever, I'm a retired MD and I rarely complain, in fact most of my reviews for products and services are 5 stars, but this company is a total nightmare and they appear to have NO IDEA WHATSOEVER what they are doing. This review is a small sample of their screwups and repetitive mistakes.

AVOID THIS COMPANY AT ALL COSTS.

Tip for consumers:
Just terrible organization. Buyer Beware!

Products used:
I didnt use the products as they were printed incorrectly

Service
Value
Shipping
Returns
Quality

Dr. Russell hasn’t received any votes.

Dr. Russell hasn’t received any thanks yous.

Dr. Russell doesn’t have any fans yet.

Dr. Russell isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user vanessah492
1/14/23

I would discourge anyone from ordering from this company. The customer service is horrible as...

Thumbnail of user sonjaj55
7/6/22

Leather bracelet fell apart. Purchased the extended warranty. Was over by a few days and company...