D S.

This company (Location Inc) provides an online service called NeighborhoodScout.com and has questionable business practices (cancelling services that have been paid for if any user, God forbid, looks at more than 50 unique pages in a month, with no refund provided for services not rendered, and providing absolutely ZERO customer service - you will get NO RESPONSE AT ALL to any emails or calls to their detached/uninterested voicemail). Technically, this policy is mentioned in the Terms when you sign up but, in practice, few people read the Terms that closely (if at all) and almost nobody would assume that a business would have such practices in the first place. End result: this has happened to several people with perfectly reasonable expectations of service (just google it) who pay for a service, get that service taken away (< 24hrs later in some cases), and are left to twist in the wind (with their $$ never to return) because these people don't give a f**k about customers; they're in it for a quick/easy buck for providing barely helpful information to people they'll screw over and see in small claims court (one day). Whether you'd call this a scam, fraud, or ripoff... I'll leave that up to you, but it certainly isn't a reasonable practice and the way its communicated/implemented is no way to build a long-term successful business (not that they'd give a s**t about something like that).