Do not patronize Uber Eats! They will NOT refund you if order is wrong, the drivers are rude, the customer service people are terrible and won't help you and they block your account for no reason at all, won't let you use promo code, require a credit card to use a gift card, and the list goes on and on! Use other companies for food delivery, but NOT them!
Tip for consumers: DON'T USE THEM!!!!
Products used: Food from Chick Fil a and tried to with other companies but it never went through.
If I could give a negative review I would. They sent the wrong parts (two of the same side brake calipers), then they lost my coolant reservoir in shipment, now they won't give a refund for the two calipers that they sent in error and I sent back as soon as I received them! They admit they have received them back, but they just keep coming up with one excuse after another to not refund the money and hang up on me when I call about it. I have filed complaint with the BBB, my bank and now the Attorney General. The website clearly says 24-72 hours for returns, with a maximum timeframe of 5 business days---and it has been past that already. I don't know what else to do to get my money back. I don't know why they are so difficult and shady.
Tip for consumers: I JUST WANT MY MONEY BACK!
Products used: None actually. They were the wrong ones.
We thank you for your feedback and for bringing this to our attention. We sincerely apologize for the delay and inconvenience this has caused you. Rest assured that we will investigate further and review the things you mentioned so we can address it accordingly.
We would like to get more details about your feedback and work with you in resolving the issue. Please send us an email at dgteamcustomeradvocate@carparts.com with your order details so we can resolve your concern properly. Here's your ticket number:CAT-94749. Please write this on the subject of your email for immediate assistance.
We look forward to hearing from you.
Working with you,
Renabesh M.
Customer Advocate Team
CarParts.com
Deborah Has Earned 3 Votes
Deborah E.'s review of Eventective earned 3 Very Helpful votes
Hi Deborah,
We thank you for your feedback and for bringing this to our attention. We sincerely apologize for the delay and inconvenience this has caused you. Rest assured that we will investigate further and review the things you mentioned so we can address it accordingly.
We would like to get more details about your feedback and work with you in resolving the issue. Please send us an email at dgteamcustomeradvocate@carparts.com with your order details so we can resolve your concern properly. Here's your ticket number:CAT-94749. Please write this on the subject of your email for immediate assistance.
We look forward to hearing from you.
Working with you,
Renabesh M.
Customer Advocate Team
CarParts.com