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D T.

PA

Contributor Level

Total Points
101

1 Review by D

  • Capital One

8/22/22

I Tried to call customer service about my account. The automated system tells you to type in digits but it cant understand them. After saying customer service 25 times I got a woman with a thick indian accent who talked and talked but never listened and then ASSUMED I wanted to cancel my payment. WHAT? Then when I yelled NO! She said mam there is really no need to yell. And kept on talking. NEVER understanding what I was saying because she likes the sound of her own voice so much I ended up hanging up while she was still talking! OMG This is horrible and I will never use this card again!

Tip for consumers:
Pick another card do yourself a big favor

Products used:
Interest rate is HUGE

Service
Value
Quality

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