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Ordered a small part which cost $30. And with packaging weighed less than an ounce. Was charged $10 for shipping UPS.
Was the wrong part. Was told could not return by 1st class mail; had to use their UPS label with another $10 charge. Also got a restock fee of $7. Even though exchanged. Bottom line, $30 part returned for a refund $3.00!
Dulci M.'s review of Sears PartsDirect earned 2 Very Helpful votes
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