Dustin N.

I prepaid for a load on 10/12 for 10/13 pu between 12pm-4pm. Followed up with FQ at 3pm to make sure the truck was loaded and they said "the load was never confirmed with the carrier, so their is no pu confirmation on their board." I was told they would get the pu confirmation setup with the carrier for 10/14 between 12pm-4pm, but seeing how it was already 6pm EST the carrier was closed, so they had no guarantee that the carrier would even load on 10/14. I told them I demand a reduced price as I paid upfront for a service of pu on 10/13 and have a rate confirmation proving such. I am fairly certain this will not get loaded today on a FQ carrier's truck, so we are forced to recover an LTL load to FL on a Friday.