I am hesitant to volunteer for them as they are not BBB accredited. Also, when I did a search for their phone number, it also shows this website, www.healthyyears.org which links back to elder helpers. The testimonials on their site look fake to me and there's just something that doesn't give me the warm and fuzzies about them. Its almost as if they are taking advantage of volunteers desire to help and definitely a subscription based thing for the elderly, a reoccurring cost, is just what the elderly don't need. But then again, look at the nursing homes and assisted living, they charge a fortune. And if you had to have someone come to your house a few hours a day, that would cost you way more than $49 a month. They have 5 complaints on the BBB in 12 months and a B rating which is OK at best. They need to raise it to an A. The real issue and question is. Can they provide enough volunteers in your area and if they don't have volunteers in your area, they should be upfront about it, and shouldn't charge you. I don't want to volunteer for any practice that is shady. They have no staff so thats why they can charge only $49 a month but they might not have enough volunteers from what some of the ads on here suggest. I've never seen them advertise anywhere to get volunteers other than their website and I wonder how many more web domains they own? Its a good concept if they can get enough volunteers, but like all volunteers, you have to keep replacing them because their lives change and they stop doing it. They seem to be relying on a workforce that they have no control over.
ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section