Red T.

This is our first and last Chegg order and we have had multiple issues. First, they canceled one book as an "early return" before we even received it. They have no idea why it was canceled. They refunded and said I could re-order, but the price had jumped $100. I spent 45 minutes on the phone getting it straightened out, including re-ordering the book at the original price, but having to wait another three days. Second, received the teacher's edition even though I ordered the student edition. Third, false advertising. Even though the title of the book says Inquizitive, etc. is included, it is not. There is fine print that says those items are not guaranteed even though they're plainly stated as included. Now we have to pay again to get the other things we need so that my child can complete her assignments. Chegg considers these things as supplemental options, but the instructor says they are required. Fourth, every box contains a can of Red Bull "energy" drink. I realize this one is personal preference, but people are dying from those things and I do not feel it is appropriate to be pushing dangerous products to our students. To Chegg's credit, they are quick to provide discounts (up to 80%) and refunds, but the time, hassle, and frustration, and disappointment are not worth it.