Edith G.

I wanted to buy something Frenchie related for my sister so I googled Frenchie shoes and tote bags. Unfortunately this company came up and I started seeing all of the great (but absolutely false) pictures they have on their website. To say I was totally duped and bamboozled is an understatement. I read it was a small family based business out of Seattle, everything looked kosher, but I didn't do my research and look up reviews. As soon as I received an email that my shoes had been shipped from CHINA I knew something was going to be wrong. And good enough! When I finally received the "linen" tote bag I can attest to the fact that it is in fact one of those cheap toss away bags you get for free when a company, hospital, or institution wants to promote themselves. I get these types of bags for free every time I get my yearly mammogram. They look like they will fall apart after a couple of uses and definitely will not hold anything heavy. And as for the "canvas" shoes? Again, false advertising! The soles are made from some cheap styrofoam plastic lightweight material with no traction and the "canvas" is some type of synthetic material with shoddy glue holding things together. Plus at least 2 times smaller than advertised. I've reached out several times to return these pieces of crap and they don't offer return labels and a very small window for returns. With the global pandemic affecting shipping, I would have to pay $101.00 to return the 3 items I ordered for $79.00 and that are probably worth $10.00 all together. I am reaching out to the Better Business Bureau to report them for false advertising, terrible products, and absolutely HORRIFIC customer service.