The upside of using this website is that they are trustworthy, very secure, possibly the most secure of any site, and have exchange system to buy, sell, or trade accounts for over 100 games. The downside is that you may have to wait to get connected with an agent. They want you to pay a premium to upgrade their support which I don't agree with. When they finally do begin processing your submission, it's a breeze. I never bought from them but have referred others who said only good stories in that department.