I have ordered lenses and complete eyeglasses from them and have been satisfied with the service. Last week I noticed a problem with sunglasses I ordered 14 months ago. They finish was wrinkled like a homemade car window tinting. I explained the issue and was told that was out of warranty. I was offered a coupon but did not receive one with the email. The lack of care was what burns me. They didnt call to get more info or to voice concern over the defect. I realize they have a warrany period, but the lack of concern tells me that this type of tinting defect is to be expected in their products. I have Rx glasses whose tinting is as clear as it was 12 or 15 years ago. My eyes have not changed but now I need a new exam to buy replacement glasses... it wont be with SimplyEyeglasses.com
Dear Ed,
Thank you for your enthusiastic review. We're thrilled to hear how much you enjoy shopping on our site.
We appreciate your review and look forward to your next visit.
Yours truly,
GlassesUSA