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Edward L.

Australia

Contributor Level

Total Points
80

1 Review by Edward

  • Paxful

9/18/23

Was trying to buy crypto from one of their sellers, used PayPal to pay, sent the money then they left, informed Paxful on the issue this is their response, can complain to Paypal as it was asked to be classified as a payment to friend.
Hi Fasteddy1995,
Thank you for bringing this to our attention.
We understand you wanted to be informed about the status of your reported trade with the trade ID tdkm8Xasfak, and we're here to clarify this for you.
To ensure the safety and integrity of our platform, we've banned the reported user. This user immediately withdrew their funds from Paxful, so we are unable to award the cryptocurrency to you. I know this isn't the answer you were hoping for, and I can imagine how frustrating this must be for you.
Another option for reimbursement is to contact the financial institution through which you made the payment and request a refund. There is no guarantee that you will receive your funds, but the financial institution may have policies in place to deal with situations like this.

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