As a contractor, we are all forced to use Home Depot from time to time. I get better customer service at the dump. They never have all of what you need, sell things that aren't even compliant, and missing the basics that each trade requires. And then if you think you are using Homedepot.com to save time, you are poorly mistaken. The site is constructed as poorly as this company is managed. The only people who seem to like these stores are the thieves that rob them blind.