Edward S.

Ordered socks on April 11th for a bday on April 28th. Never received. Emailed them and they said because of Covid 19 orders will be delayed a little. Re emailed then in early may saying I no longer had a need for this product as a present and would like a refund... was told that my package was in shipping and it was not possible for a refund... it is now may 28th... no socks no refund. Their website say item was shipped and still in Fremont California... however. The usps tracking number they gave me is not valid... this is the worst experience i have ever had ordering online. During Covid i had many items shipped from China that arrived with a decent but manageable delay... these socks are from California...
Absolutely inexcusable... so bad that i actually would categorize them as scammers
Horrendous!