There was resistance in using ASAP and we were really hesitant to call to make a purchase. We've heard numerous nightmare stories about ASAP's service in dealing with flight issues. We needed to get the full story. Harlan has been wonderful throughout this process. We've communicated weekly for 3 weeks and she's been nothing but wonderful. On the day of the call, she was able to answer all of our concerns and she really made us feel at ease in choosing ASAP.
Thank you fro your honest review! We really appreciate that you ultimately decided to use our company's services, it is always a pleasure for us to assist.