I have a talk talk business phone and broadband. Went to the office last Friday to find out phone and broadband is disconnected. I called the support centre and they told that they will investigate the issue and it could take upto 14 days to resolve or even identify the issue. This is clearly ridiculous and unacceptable as to not have phone or broadband access in my office for 14 days.
There is clearly not our fault at all and moreover, I wasn't informed prior to disconnection. I also raised a and raised a complaint which I haven't even heard back about!