I bought a pair of slacks for about $148 with the welcome coupon. Ordered directly from Spanx for the longer inseam. A week later the price was cut in half. It took a long time to receive my order, consequently, the price had already changed before its arrival.
Spanx doesn't do price adjustments.
So I returned them within the 60-day time frame. Now Spanx is not processing the return of this unworn item, in the original garment bag, with the tags attached.
USPS records demonstrate the item arrived at the return center. It was sent in the original Spanx bag and with the Spanx label.
In my experience Spanx is not responsive to emails. My efforts to reach someone on the phone have not yielded results. Tough to anticipate ever buying from them again. It's hard to understand why this company's customer service would be either this poorly executed or off the charts sleazy.