Stayed in a Brooklyn apartment booked through Airbnb.
Old and neglected was sold as "charming."
Could not sleep in the stuffy, uncomfortable space.
Left after two nights and requested a refund for the third, supplying Airbnb with photo documentation.
Got the refund, but Airbnb removed our review because our reference to an Airbnb investigation violated Airbnb's protocol.
Airbnb refused to allow an edited version of our review to be posted to their site.
It seems to be about money at all costs rather than fair information to be available to prospective guests.