Elaine G.

I bought the Luganda course & am very disappointed. First, the Text and Audio are totally separate. I could not find the Text for the lessons; only the very long write-up on how to use the course. Eventually I went back to the website for support and found a statement there about how to access the Text lessons. There is glitch in the program. Once I was able to access the text, I found that the end of each line was missing--about 3-5 characters. I submitted a ticket for help, and was told that they couldn't reproduce the problem I was having and called the "case resolved." So far my experience has been very frustrating. Luganda is a tough language and there are not many choices for those of us who want to learn it, but this course is clearly for linguists, not for ordinary people, and the customer support is non-existent.