I recently ordered a cot bed and mattress from this company and even though the goods have now been delivered and are of good quality, the customer service is appalling. You cannot get hold of them to find out the status of your order by either telephone or e-mail. So be wary of using them as quite frankly they told me that they had tried to deliver my goods and left a card but I never found the card. From there on it went downhill and eventually I got paypay involved. But I stress the goods are really nice.