I live In England and I ordered from dress. Link about August 8th and it was dispatched on the 14th my package still hasn't arrived and it's October 13th? I got a few emails saying it would be 30 days longest untill I sent a message saying I'm sorry but if it doesn't arrive within two weeks I wanted a refund so they said they would if it didn't arrive. And it was summer clothing aswell :/
Dear,
Sorry to bother you, i am Linda from Dresslink and in charge of the after-sale service. And i have noticed your review about the items for long time to receive. Could you please contact sales@dresslink.com, provide the order number, item number and photos? We will give you a compensation. Please do not worry.
We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?
If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.
Have a nice day!
Sincerely,
Linda
Customer Service Department